Check your app version

This article explains how to check your current app version in the Dive app for smartphones and tablets, and in the AR smart glasses app. Use this when contacting support or checking for available updates.

What you need

The Dive app (iPhone / iPad / Android / AR glasses).

If you're using Dive from a web browser on a computer, the app is always displayed in the latest version, so no app version display appears.

Steps

1. Open menu

Tap the profile icon (avatar) in the top right corner of the screen. A menu will open from the right side.

2. Check app version

At the bottom of the menu, "App version" is displayed with the current version number shown to its right. Your device type (iOS / Android, or AR glasses model name) is also displayed.

● Screen: App version display at the bottom of the menu

When an update is available

If a new version is available, the recommended version and an "Update" button will appear next to the current version.

Tap the "Update" button to open the App Store for iPhone / iPad, or Google Play for Android. Update to the latest version from the screen that appears. For AR glasses apps, follow the on-screen instructions to update.

Frequently asked questions

Q: My app version shows "Not retrieved."

This can happen due to network conditions. Restart the app while connected to the network and check again.

Q: I'm using Dive on my computer, but I don't see a version anywhere.

The browser version is always provided in the latest state, so no app version display appears. Version display appears only in the app (iPhone / iPad / Android / AR glasses).