Overview
When creating Navigation (route) in an AR SOP, the "first waypoint" of the route was not being defined, causing Navigation to not be created correctly.
Date/time and status
Fixed on June 26, 2026 (mobile app version 5.0.5 released)
Range
This affected the following operation:
- When using the Navigation (route) Feature in AR creation
※ Normal SOP display and playback are not affected.
Cause
There was a defect in the process that registers the first point of the route, causing the first waypoint to not be recorded.
Fix details
Fixed in mobile app version 5.0.5 (released June 26, 2026). All waypoints, including the first one, are now registered correctly.
Request for customers
- Please update your mobile app to the latest version (5.0.5 or later) before use
- For existing Navigation routes with missing waypoints, you can resolve the issue by recreating the route or re-registering the affected waypoint
We apologize for the inconvenience.