We have fixed the following two issues. We sincerely apologize for the inconvenience caused to our customers.
① Cannot Approve SOP when Draft Sharing is in progress
Overview
When an SOP that was requested for approval was also being shared as a draft of the same SOP, a view-only/comment-only screen was displayed with priority, and the Approve button was not displayed, making approval operations impossible.
Cause
When the same SOP fell into both "Draft Sharing (view and comment only)" and "Pending approval (you are the target person for approval)", the read-only Draft Sharing screen was displayed with priority, hiding the approval screen.
Fix
For SOPs where you are the target person for approval, we have fixed the system to prioritize displaying the approval screen even when you are receiving Draft Sharing. The Approve button will now be displayed, allowing you to proceed with approval.
② Enter key in input field causes focus loss instead of line break
Overview
In text input fields such as the Description field of an SOP, pressing the Enter key did not create a line break and caused the focus to leave the input field.
Cause
Key operation controls designed for certain compatible devices (such as smart glasses) were partially enabled in standard PC browsers, causing the Enter key to be treated as "focus movement" instead of "line break".
Fix
We have limited this key operation control to compatible devices only, so that the Enter key now creates a line break in standard browsers.
Date/time and Status of occurrence
Fix completed on July 18, 2026.
Range of impact
- Regarding ①: Customers whose single SOP fell into both Draft Sharing and Pending approval were unable to perform approval. After this fix, you can now approve.
- Regarding ②: Line breaks using the Enter key in text input fields were not working. After this fix, line breaks work normally again.
Request to users
After the release of this fix, both operations will work normally. If you continue to experience similar issues, please try reloading (refreshing) your browser, and if the problem persists, please Contact us for support.
We sincerely apologize for the inconvenience caused to our customers. Thank you for continuing to use Dive.