We've released 5 improvements that let you fine-tune and expand Dive to match your usage scenarios. This article covers what's new in this update.

① Preview and listen to caption speech

You can now listen to caption speech in real time in the video editor. For steps that have speech synthesis enabled or individual captions, you can check intonation, speed, and pronunciation accuracy before export.

• Previously: You had to open the SOP to hear the actual speech
• Now: Listen caption by caption. Preview syncs with the video timeline

●Key features

• Listen by caption: Use the "Preview" button on each caption in the timeline to check one at a time
• Synced with video: During playback, the video position and audio are locked, matching the actual SOP viewing experience
• Only captions with speech enabled can be previewed (disabled captions are excluded)

For details, see Preview caption speech in real time.

② Batch question removal / Question generation option for video-to-SOP conversion

※This feature was omitted from the previous release notes. We're announcing it now.

We've added 2 improvements for managing SOP questions (quizzes) in bulk.

●Batch remove questions

From the Bulk edit menu in the SOP editor, select Batch question removal to display a list of steps with questions, then remove questions from selected steps all at once by setting them to "None". The steps themselves and their content are not deleted.

• Previously: You had to open each step and remove questions one by one
• Now: Only steps with questions appear, and you can search, select, and remove them in bulk

●Choose whether to generate questions when converting video to SOP

In the settings modal for creating SOPs from video, you can now use a checkbox to select whether the video AI should generate questions (available if your plan includes questions). No more need to remove questions later for video materials that don't need them.

For details, see Batch remove questions (remove only questions from steps).

③ MFA enforcement exceptions (Group / User)

You can now require two-factor authentication (MFA) for the entire team while specifying exception groups and exception users. This enables workflows where certain on-site staff without authentication apps are temporarily excluded from the requirement.

• Exception Group: Select groups to exclude (multiple selection allowed)
• Exception User: Select individual users to exclude (multiple selection allowed)
• Users removed from exceptions become subject to MFA again at their next Log in
• Exception changes are recorded in the Audit log

For detailed instructions, see Require two-factor authentication (MFA) for your entire team.

④ Security settings granularity

We've expanded the owner Security tab to support more detailed operations.

●Device cache settings (keep no View data on devices)

You can now switch to a mode where no View data—SOPs, videos, translations, and more—is stored on user devices. In exchange, offline playback and preload won't be available, and constant network connection is required. This is useful for teams that allow access from BYOD (bring your own device).

●Permitted user roles per feature (Download, Export, Share role restrictions)

You can set fine-grained thresholds for which user roles can access these features:

• Export to Excel SOP files (PDF / Excel / MP4)
• Folder Excel export
• External Sharing (limited-time URL issuance)
• Media download (asset library)
• Download attachments
• Skill Map export
• Usage Report export

For teams handling confidential SOPs, you can enforce policies like "PDF/Excel export for Group Administrator and above" or "Media download for Owner only". Bulk operations like Disable all for everyone and Restore all to defaults are also supported.

For details on each setting, see Security Settings overview (Owner Functions).

⑤ Proposal document auto-export

You can now auto-generate proposal materials (PowerPoint) for internal approval from Usage Report. This feature supports scenarios like "I want to explain ROI to my manager" or "I need internal approval to renew our contract".

• Results-based proposal documents: Reflects Usage Report metrics (investment, value, economic impact) directly
• Trial proposal documents (estimated values): Can be used for pre-contract and In trial approval
• "Create proposal document" button: One click from Usage Report to request. Download available after generation completes
• Dedicated proposal CTA page: Guides champions (internal advocates) to a landing page. Members without export permissions see links to the public ROI calculator and Online consultation

Thank you for continuing to use Dive◎